We are increasing the temporary capacity on our redundant links in lieu of a permanent repair further updates to follow.
21/02/2018 17:45 speed issue update
Engineers have identified a fault on one of our main links, our network is currently running on backup links which is suitable for browsing but does not have the capacity for streaming or real-time applications, please do not carry out speed tests during this period as these tests often take up additional bandwidth exaggerating the fault, we are working closely with the equipment manufacturer for an advanced replacement and will have an update soon.
We apologise for this diminished service but we are using every resource to repair the fault.
18/01/2018 11:00am Resolved 11:39am
Capel Isaac area customers will experience a poor connection this morning whilst our engineers replace a link that had been damaged in last night’s winds
26/12/2017 7.36pm Resolved
Llanybydder, Llanllwni, Rhydcymerau, Abergorlech, Cilgerran, Cipyn and Capel Iwan, areas are currently being effected by a poor link connection, we are looking into this fault, in the mean time this link is running at a reduced capacity.